FAQs & Troubleshooting
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Latest |
85 Results
- 119/08/2024How do I transfer label or slip templates?
- 223/07/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 330/05/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 430/05/2024(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 530/05/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 630/05/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 730/05/2024(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 830/05/2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 918/10/2023How to open the Devices and Printers window
- 1018/10/2023How do I uninstall the printer driver?
- 1118/10/2023How to identify your Operating System (OS) for Windows or Mac
- 1218/10/2023Printing is not possible. (USB connection)
- 1312/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 1412/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1512/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1612/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 1712/06/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 1812/06/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1912/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 2012/06/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 2112/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2212/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2312/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2412/06/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 2512/06/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 2612/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 2712/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 2812/04/2023Where can I find my Brother printer's serial number?
- 2926/04/2022I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 3018/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3131/03/2022How to delete the registry information and files related to the printer driver
- 3228/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 3328/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3409/12/2021How do I transfer label templates with P-touch Transfer Express?
- 3508/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3627/07/2021How do I transfer templates or other data from the computer to the printer?
- 3713/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 3807/01/2021The label is not printed even though I pressed the print key.
- 3927/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 4024/11/2020Why does my machine display "CHECK SETTING IN LABEL TYPE MODE!" when I try to frame a text?
- 4109/11/2020How do I type symbols?
- 4221/10/2020How do I adjust the tape margin?
- 4315/10/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 4404/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4526/08/2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 4609/07/2020How can I print multiple copies of a label?
- 4717/06/2020How do I make a label with a barcode?
- 4817/06/2020How do I change the character size?
- 4912/06/2020The tape got jammed or stuck in the printer.
- 5002/06/2020The display remains blank after the power is turned on.