FAQs & Troubleshooting
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85 Results
- 1How do I type an uppercase letter?
- 2How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4How do I print vertically?
- 5How do I print multiple lines and how many lines can I print?
- 6How do I change the label length?
- 7How do I calibrate a label length?
- 8Where can I find my Brother printer's serial number?
- 9How do I create multiple blocks?
- 10I cannot install the printer driver or print in Windows 11.
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12What type of barcodes can be printed with the P-touch machine?
- 13Printing is not possible. (USB connection)
- 14The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 15I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 16How do I transfer label or slip templates?
- 17My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 18P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 19Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 20How do I transfer templates or other data from the computer to the printer?
- 21How do I change the character size?
- 22How do I clear the display?
- 23How do I adjust the tape margin?
- 24Can my printer use TZ/TZe tapes?
- 25(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 26How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 28The fabric tape became detached after washing.
- 29I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 30How to delete the registry information and files related to the printer driver
- 31How do I print vertical text? (P-touch Editor 5.x for Windows)
- 32How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 33How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 34How to identify your Operating System (OS) for Windows or Mac
- 35How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 36How to enter the Transfer mode
- 37Why does my machine display "TEXT TOO LONG!" when I press the print key?
- 38I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 39I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup dialog box, but the installation does not continue.
- 40The printed label contains blank horizontal lines.
- 41(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 42What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 43I connected multiple printers of the same model to one computer but can only print from one of them.
- 44I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 45I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 46The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 47How to open the Devices and Printers window
- 48Error messages do not appear when using the USB connection of my printer.
- 49How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 50How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)