FAQs & Troubleshooting
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Popular |
85 Results
- 1How do I transfer label or slip templates?
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 4Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 5How do I print multiple lines and how many lines can I print?
- 6Can my printer use TZ/TZe tapes?
- 7How to identify your Operating System (OS) for Windows or Mac
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 10How do I change the character size?
- 11How do I change the label length?
- 12How do I create multiple blocks?
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 15Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 16Where can I find my Brother printer's serial number?
- 17How to open the Devices and Printers window
- 18How do I transfer label templates with P-touch Transfer Express?
- 19How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 20What type of barcodes can be printed with the P-touch machine?
- 21How do I make a label with a barcode?
- 22How do I clear the display?
- 23How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 24Printing is not possible. (USB connection)
- 25How do I type an uppercase letter?
- 26How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 27How do I calibrate a label length?
- 28How do I adjust the tape margin?
- 29The tape does not cut well.
- 30I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 31The tape got jammed or stuck in the printer.
- 32I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 33The fabric tape became detached after washing.
- 34I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 35The top and base layers of the laminated tape are misaligned.
- 36I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 37(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 38(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 39(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 40How do I print vertically?
- 41When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 42How do I type symbols?
- 43How to enter the Transfer mode
- 44Why does my machine display "CHECK SETTING IN LABEL TYPE MODE!" when I try to frame a text?
- 45Why does my machine display "TEXT TOO LONG!" when I press the print key?
- 46Why do stripes appear on my label?
- 47I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 48I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 49The label is not printed even though I pressed the print key.
- 50Error messages do not appear when using the USB connection of my printer.
