FAQs & Troubleshooting
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- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2I want to clear all saved label files.
- 3When I try to print a label, it comes out blank. (for Mac)
- 4The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6Where can I find my Brother printer's serial number?
- 7Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 8How do I create name badges by joining "First Name" and "Last Name" fields together?
- 9Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 10I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 11How to identify your Operating System (OS) for Windows or Mac
- 12How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 13When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 14How do I eliminate the margin from the start or end of my label when printing?
- 15The top and base layers of the laminated tape are misaligned.
- 16How to delete the registry information and files related to the printer driver
- 17How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 18The text cannot be printed as specified.
- 19I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 20(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 21(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 22(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 23How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 24P-touch Editor crashes when I open it on my Mac.
- 25Can my printer use TZ/TZe tapes?
- 26"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 27Can I directly operate my printer from a self-developed application software and print a label?
- 28Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 29What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 30How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 31How do I print multiple lines and how many lines can I print?
- 32How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 33How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 34Printing is not possible. (USB connection)
- 35How to open the Devices and Printers window
- 36How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 37The tape got jammed or stuck in the printer.
- 38I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 39The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 40How do I uninstall the printer driver?
- 41When I try to use the database function, an application error occurs.
- 42How do I type symbols?
- 43How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 44P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 45(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 46My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 47The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 48How do I make a label with a barcode?
- 49How do I print vertically?
- 50How to use Numbering function