FAQs & Troubleshooting
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91 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 4How do I type an uppercase letter?
- 5How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 8How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 9"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 10I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 11The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 12I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 13How to identify your Operating System (OS) for Windows or Mac
- 14How do I clear the display?
- 15How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 16How do I create name badges by joining "First Name" and "Last Name" fields together?
- 17How do I type accented characters?
- 18Printing is not possible. (USB connection)
- 19I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 20(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 21How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 22Can I directly operate my printer from a self-developed application software and print a label?
- 23The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 24I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 25How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 26Why doesn't my machine turn on when Power key is pressed?
- 27When I press the print key, the power turns off.
- 28How do I add a new line?
- 29The label is not cut automatically. Why?
- 30I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 33What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 34(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 35How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 36When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 37How do I change the size of the characters?
- 38My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 39The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 40How to open the Devices and Printers window
- 41Error messages do not appear when using the USB connection of my printer.
- 42The fabric tape became detached after washing.
- 43Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 44How do I uninstall the printer driver?
- 45What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 46I connected multiple printers of the same model to one computer but can only print from one of them.
- 47How to delete the registry information and files related to the printer driver
- 48(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 49How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 50How do I save a layout style that I created? (P-touch Editor 5.x for Windows)