FAQs & Troubleshooting
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79 Results
- 1How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2How do I clear the display?
- 3How do I print multiple lines and how many lines can I print?
- 4I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6When I try to use the database function, an application error occurs.
- 7Where can I find my Brother printer's serial number?
- 8What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 9How do I create name badges by joining "First Name" and "Last Name" fields together?
- 10The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 11Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 12How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 13How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 14How to identify your Operating System (OS) for Windows or Mac
- 15How do I reset the machine to the default settings?
- 16How to use the Numbering function (P-touch Editor 5.x for Windows)
- 17I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 18Can my printer use TZ/TZe tapes?
- 19How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 20How to open the Devices and Printers window
- 21P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 24Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 25The tape got jammed or stuck in the printer.
- 26"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 27I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 28The fabric tape became detached after washing.
- 29Can I directly operate my printer from a self-developed application software and print a label?
- 30Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 31The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 32Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 33The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 34How do I uninstall the printer driver?
- 35Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 36What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 37The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 38The top and base layers of the laminated tape are misaligned.
- 39I connected multiple printers of the same model to one computer but can only print from one of them.
- 40I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 41How to delete the registry information and files related to the printer driver
- 42How do I print vertical text? (P-touch Editor 5.x for Windows)
- 43How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 44How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 45How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 46How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 47When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 48How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 49How do I print the inserted image maintaining its original size?
- 50How do I print vertically?
