FAQs & Troubleshooting
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85 Results
- 1How do I transfer label or slip templates?
- 2How do I clear the display?
- 3How do I type an uppercase letter?
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How to identify your Operating System (OS) for Windows or Mac
- 6How do I change the size of characters?
- 7My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 8Printing is not possible. (USB connection)
- 9Can my printer use TZ/TZe tapes?
- 10The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 11How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 12How to use a 9/64" (3.5 mm) wide tape
- 13I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 14How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 15Where can I find my Brother printer's serial number?
- 16How to open the Devices and Printers window
- 17I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 18Can I directly operate my printer from a self-developed application software and print a label?
- 19Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 20How do I print multiple lines and how many lines can I print?
- 21What type of barcodes can be printed with the P-touch machine?
- 22How do I change the length of the label?
- 23Why doesn't my machine turn on when Power key is pressed?
- 24When I press the print key, the power turns off.
- 25How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 26How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL or FLAG?
- 27How do I adjust the tape margin?
- 28Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 29How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 30The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 31I connected multiple printers of the same model to one computer but can only print from one of them.
- 32How do I print vertical text? (P-touch Editor 5.x for Windows)
- 33How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 34How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 35How do I make a label with a barcode?
- 36How do I type symbols?
- 37Why is the label cut off in the middle of the text when I press the cutter lever?
- 38The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 39How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 40I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 41I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup, but the installation does not continue.
- 42P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 43How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 44What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 45How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 46How do I create multiple blocks?
- 47How do I change the style of the character in the middle of the line?
- 48How to calibrate a printed label.
- 49The tape does not cut well.
- 50I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)