FAQs & Troubleshooting
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85 Results
- 1How do I transfer label or slip templates?
- 2How to open the Devices and Printers window
- 3How to identify your Operating System (OS) for Windows or Mac
- 4How do I type an uppercase letter?
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6Printing is not possible. (USB connection)
- 7The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 8I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 9How do I change the size of characters?
- 10How do I type symbols?
- 11How do I adjust the tape margin?
- 12The fabric tape became detached after washing.
- 13When I press the print key, the power turns off.
- 14Where can I find my Brother printer's serial number?
- 15How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17How do I change the length of the label?
- 18How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 19How do I create name badges by joining "First Name" and "Last Name" fields together?
- 20How do I create multiple blocks?
- 21How to calibrate a printed label.
- 22How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 24How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 25The tape got jammed or stuck in the printer.
- 26Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 27What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 28When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 29How do I print multiple lines and how many lines can I print?
- 30How do I clear the display?
- 31How to use a 9/64" (3.5 mm) wide tape
- 32How to use the Sequential Numbering function
- 33The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 34How do I change the style of the character in the middle of the line?
- 35How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL or FLAG?
- 36I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup, but the installation does not continue.
- 37The tape does not cut well.
- 38Can my printer use TZ/TZe tapes?
- 39Can I directly operate my printer from a self-developed application software and print a label?
- 40The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 41The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 42How do I uninstall the printer driver?
- 43The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 44The top and base layers of the laminated tape are misaligned.
- 45How to delete the registry information and files related to the printer driver
- 46How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 47How do I make a label with a barcode?
- 48How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 49How to use the Numbering function (P-touch Editor 5.x for Windows)
- 50Why doesn't my machine turn on when Power key is pressed?