FAQs & Troubleshooting
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173 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 3How do I switch to and use the mass storage mode?
- 4How do I transfer label or slip templates?
- 5Use Remote Update to download files to your printer from an FTP server
- 6Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 7I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 10Using the Communication Settings (for Windows)
- 11Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 12This printer is not detected when establishing a Bluetooth® connection.
- 13Will my printer automatically turn itself off?
- 14(Video) When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?
- 15I cannot connect my printer to a Windows 11 computer via USB.
- 16The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 17Can I set a different media width when using an OpenOffice template? (Linux®)
- 18I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 20Installing a CA certificate
- 21What Android™ mobile application can I use?
- 22How can I connect my printer wirelessly?
- 23Where can I find the printer's network settings, such as IP address?
- 24How do I connect RJ printer to my computer?
- 25(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 26My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 27How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 28(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 29I can no longer print from my computer via Bluetooth®, even though I was able to print previously.
- 30I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 31When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 32What iOS mobile application can I use?
- 33When I try to print multiple pages via Bluetooth® from a Windows 8 computer, it takes a long time for the printing to start and finish.
- 34The machine cannot print over the network. / The machine is not found on the network even after successful installation.
- 35I cannot connect my machine to the wireless network.
- 36How to connect to a DC power outlet (Optional)
- 37How do I transfer label templates with P-touch Transfer Express?
- 38Printing is not possible. (USB connection)
- 39Adding a custom media size for continuous roll (Linux®)
- 40How to install Brother software on a computer not connected to the Internet
- 41When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle of printing.
- 42The LED indicator or the LCD is not lit.
- 43How to use the Paper Size Setup (for Windows)
- 44Using the Printer Setting Tool (for Windows)
- 45Using the Device Settings (for Windows)
- 46The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 47How to delete the registry information and files related to the printer driver
- 48How to identify your Operating System (OS) for Windows or Mac
- 49How do I insert/change the paper or label roll?
- 50How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)