FAQs & Troubleshooting
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152 Results
- 1Will my printer automatically turn itself off?
- 2How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3The LED indicator or the LCD is not lit.
- 4How do I insert/change the paper or label roll?
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6How to connect to a DC power outlet (Optional)
- 7How to install the rechargeable Li-ion Battery
- 8Where can I find my Brother printer's serial number?
- 9What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 10How do I transfer label templates with P-touch Transfer Express?
- 11How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 12Installing the LPR driver and CUPS wrapper driver (Linux®)
- 13How to connect to an AC power outlet (Optional)
- 14How to identify the printer's firmware version
- 15How do I switch to and use the mass storage mode?
- 16How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 17How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 18How to charge the rechargeable Li-ion battery
- 19How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 20Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 21Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 22This printer is not detected when establishing a Bluetooth® connection.
- 23The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 24I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 25How do I connect RJ printer to my computer?
- 26How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 27How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 28I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 30Print free-length labels with the set length (Linux®)
- 31Disable or reconfigure SELinux. (Linux®)
- 32Uninstalling the printer drivers (Linux®)
- 33How to install Brother software on a computer not connected to the Internet
- 34I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Using the Communication Settings (for Windows)
- 37Using the Device Settings (for Windows)
- 38The paper settings specified from the server computer are not reflected on the client computer.
- 39The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 40The driver installation finished successfully but I cannot print. (Linux®)
- 41I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 42I cannot print from GIMP on Linux.
- 43I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 44(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 45I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 46Are there any drivers available for FreeBSD? (Linux®)
- 47PostScript data cannot be printed or is printed in the text format. (Linux®)
- 48I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 49Some of the print options in OpenOffice do not work. (Linux®)
- 50Creating a label with GIMP (Linux®)