FAQs & Troubleshooting
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195 Results
- 1How can I connect the printer and my Apple mobile device wirelessly?
- 2Can I check the printer's usage log?
- 3How do I connect the printer to my computer via Wi-Fi®?
- 4Using the Printer Setting Tool (for Windows)
- 5I cannot print using a HSe cassette.
- 6I cannot establish a connection using Wireless Direct.
- 7How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 8The printer stops while printing, or the tape is cut in the middle of the text.
- 9How can I connect the printer and my Android™ mobile device wirelessly?
- 10How to identify your Operating System (OS) for Windows or Mac
- 11Where can I download the latest P-touch Editor for Mac?
- 12Where can I find the IP addresses of my computer and the printer?
- 13Where can I find the printer's network settings, such as IP address?
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15Using the Device Settings (for Windows)
- 16What do the indicator lights mean?
- 17What Android™ mobile application can I use?
- 18Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 19Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
- 20The label does not cut well.
- 21When I try to print the printer information, the red lamp flashes and the print does not start.
- 22Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 23(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 24Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 25How can I create a barcode label? (iPrint&Label)
- 26Installing the software
- 27How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 28(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 29What iOS mobile application can I use?
- 30What is P-touch Library?
- 31The paper settings specified from the server computer are not reflected on the client computer.
- 32I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 33(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
- 35Using the P-touch Utility (for Mac)
- 36How can I print using Portrait? (iPrint&Label)
- 37I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
- 38Which brands of Ni-MH rechargeable batteries do you recommend?
- 39How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 40Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 41I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 42Install BRAdmin Professional 3
- 43Where can I find my Brother printer's serial number?
- 44The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 45When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 46P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 47Using the Communication Settings (for Windows)
- 48Getting ready to use your printer
- 49Can I apply device setting changes to another printer?
- 50What is WEP?