FAQs & Troubleshooting
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372 Results
- 1Replace Drum
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3(Video) Load A4/Letter paper
- 4Paper is Jammed in the Back of the Machine
- 5Curled or wavy
- 6Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 7Replace the Toner Cartridge
- 8What is Brother iPrint&Scan?
- 9I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 10The color of your printouts is not what you expected
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16What driver package format is supported by my Linux distribution?
- 17Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 20Vertical colored streaks or bands appear on the page
- 21I cannot print on a wireless (Wi-Fi) network (Windows)
- 22I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 23Printing/ Scanning with a mobile device
- 24Clean the Drum Unit
- 25Reset Your Brother Machine
- 26Drum End Soon
- 27I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 28Easy Scan to E-mail
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 31Replace PF Kit xx
- 32Uneven density appears periodically across the page.
- 33Cooling Down
- 34Replace the Waste Toner Box
- 35Paper is Jammed underneath the Paper Tray
- 36Colors are light or faint on the whole page
- 37Replace Fuser
- 38What is the default password for my Brother machine?
- 39Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray
- 40Load Paper in the Paper Tray
- 41Set up a Scan to Network Profile
- 42How to identify your Operating System (OS).
- 43Can I print in monochrome if one of the color toners run out?
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46(Video) Set up your Brother machine
- 47(Video) Connect telephone line and power cords
- 48Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 49The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 50I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.