FAQs & Troubleshooting
Latest |
340 Results
- 127/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 219/06/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 313/06/2024My Brother machine is unresponsive.
- 405/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 528/05/2024Toner Low or Prepare New Toner Cartridge
- 628/05/2024Drum End Soon
- 722/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 814/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 914/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1007/02/2024(Video) Unpack your Brother machine
- 1107/02/2024(Video) Replace the Toner Cartridge
- 1207/02/2024(Video) Load A4/Letter paper
- 1307/02/2024(Video) Connect telephone line and power cords
- 1431/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1510/01/2024What is the default password for my Brother machine?
- 1604/01/2024Easy Scan to E-mail
- 1717/11/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 1822/09/2023I cannot scan via network.
- 1929/08/2023Verify if the Brother machine has a dial tone.
- 2029/08/2023My printer takes a long time to start printing when using Airprint. (iOS 16)
- 2125/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2210/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2326/07/2023Media Type Mismatch or Media Mismatch
- 2427/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 2508/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2606/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2706/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2801/06/2023Print both sides of paper or a booklet automatically
- 2901/06/2023Add your Brother machine with AirPrint (macOS)
- 3001/06/2023Delete print jobs from the print queue.
- 3116/05/2023I cannot print from my computer via USB.
- 3226/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 3310/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 3407/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 3507/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 3603/04/2023Change machine settings from your computer.
- 3727/03/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 3827/03/2023"Offline" appears on the Status Monitor.
- 3927/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 4027/03/2023Change the printer driver settings (Windows/macOS)
- 4127/03/2023The printer status is Offline or Paused.
- 4217/03/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 4317/03/2023Open the "Scanners and Cameras" and Properties.
- 4415/02/2023How to use Driver Deployment Wizard(only available for Windows)
- 4515/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 4615/02/2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 4714/02/2023Scan a document in Windows 8 and Windows 10.
- 4814/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 4919/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 5019/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.