FAQs & Troubleshooting
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316 Results
- 1(Video) Load A3/Ledger paper
- 2Paper Tray #1 not detected/ Paper Tray #2 not detected
- 3Paper Size Mismatch
- 4Replace Ink
- 5(Video) Load A4/Letter paper
- 6What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7(Video) Connect telephone line and power cords
- 8Paper Jam
- 9Set up a Scan to Network Profile
- 10No Paper / No Paper Fed
- 11Reset Your Brother Machine
- 12One or more of my colors are not printing (blank).
- 13Send or Receive an Email Securely Using SSL/TLS
- 14I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 15Enable the Brother machine's network interface.
- 16I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 17Prevent Smudged Printouts and Paper Jams (Mac)
- 18Check the Print Alignment from Your Brother Machine
- 19Check the Print Quality
- 20Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3
- 21The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 22Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 23Install Starter Ink
- 24How to identify your Operating System (OS).
- 25Document Jam
- 26Create a Certificate Signing Request (CSR)
- 27I still receive the error message "Paper Jam" after I removed the jammed paper.
- 28Low Temperature
- 29Improve poor print quality.
- 30Configure and use the Scan Key Tool (Linux)
- 31What driver package format is supported by my Linux distribution?
- 32Prevent Smudged Printouts and Paper Jams (Windows®)
- 33Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 34Print as a Poster (Windows®)
- 35My Brother machine could not be found over the network when I installed drivers on my computer.
- 36(Video) Unpack your Brother machine
- 37Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 38Scan multiple pages into one file instead of each scan being saved as a separate file.
- 39I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 40Configure and use PC-FAX (CUPS) (Linux)
- 41I want to print using CUPS while keeping SELinux enabled. (Linux)
- 42I cannot print using my Brother machine on a wireless network (Mac)
- 43Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3
- 44Change Memory Receive Options
- 45Setup a Brother machine on a wireless (Wi-Fi) network.
- 46(Video) Install Ink Cartridges
- 47I cannot find some option in the Printing preferences. (For Windows)
- 48I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 49Printing/ Scanning with a mobile device
- 50Out of Fax Memory