FAQs & Troubleshooting
![]() |
Popular |
312 Results
- 1Paper Size Mismatch
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Paper Tray #1 not detected/ Paper Tray #2 not detected
- 6(Video) Load A3/Ledger paper
- 7Replace Ink
- 8Set up a Scan to Network Profile
- 9No Paper / No Paper Fed
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11Enable the Brother machine's network interface.
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13Scan multiple pages into one file instead of each scan being saved as a separate file.
- 14What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 15Load Paper in the Multi-purpose Tray (MP Tray)
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17How to identify your Operating System (OS).
- 18Improve poor print quality.
- 19Check the Print Alignment from Your Brother Machine
- 20Install Starter Ink
- 21Document Jam
- 22Other Problems
- 23Telephone Line Interference/VoIP.
- 24Setup a Brother machine on a wireless (Wi-Fi) network.
- 25What is AirPrint?
- 26Unable to Scan / Scan Unable
- 27Unable to Print XX
- 28Confirm that a FAX I sent was received correctly.
- 29I cannot install Brother drivers on Debian 10 or later (Linux)
- 30(Video) Update the Driver or Firmware for your Brother machine
- 31Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 32Correct the Paper Feed to Clear Vertical Lines
- 33Check the Print Quality
- 34Load Envelopes in Paper Tray #1
- 35Install a Certificate on Your Brother Machine
- 36Print as a Poster (Windows®)
- 37Protect your Brother machine against unauthorised access over the network
- 38(Video) Set up your Brother machine
- 39(Video) Load A4/Letter paper
- 40After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 41Delete print jobs from the print queue.
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43Load Photo Paper in Paper Tray #1
- 44Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 45Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 46Ink Low
- 47When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 48Enlarge or Reduce Copied Images
- 49One or more of my colors are not printing (blank).
- 50The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.