FAQs & Troubleshooting
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138 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3(Video) Set up your Brother machine
- 4Install the Brother Mobile Connect application (for mobile device)
- 5How to identify your Operating System (OS).
- 6Check the remaining ink or toner level (Linux)
- 7Cannot Detect Ink Volume
- 8Ink Low
- 9Document Jam
- 10Replace Ink
- 11Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 12Load Documents in the Automatic Document Feeder (ADF)
- 13Check the Print Quality
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15Install Starter Ink
- 16One or more of my colors are not printing (blank).
- 17I cannot print on a wireless (Wi-Fi) network (Mac)
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19What is the recommended paper?
- 20Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 21What driver package format is supported by my Linux distribution?
- 22Sleep
- 23Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 24Printer Jam or Paper Jam
- 25Improve poor print quality.
- 26How Brother inkjet printers measure remaining page yields
- 27Open the Control Panel (For Windows)
- 28I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 29Download a file from the "Downloads" section and save it to Windows 8 computer.
- 30What is the default password for my BRAdmin or Web Based Management?
- 31Paper Size Mismatch
- 32I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 33Change the Print Options to Improve Your Print Results
- 34Check the Print Alignment from Your Brother Machine
- 35Print using only the black ink cartridge when the Color cartridges have run out.
- 36Telephone Line Interference/VoIP.
- 37Delete print jobs from the print queue.
- 38Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 39Cannot Print XX or Print Unable XX
- 40Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 41I cannot print from my computer via USB.
- 42I cannot connect my machine to a Windows 11 computer via USB.
- 43The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 44I cannot print on a wireless (Wi-Fi) network (Windows)
- 45Enable the Brother machine's network interface.
- 46Important points you need to confirm before configuring your Brother machine for a wireless network.
- 47The printer status is Offline or Paused.
- 48Cannot Detect
- 49No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 50Reset the Network Settings to Factory Default