FAQs & Troubleshooting
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114 Results
- 1How to set the Direct Thermal or Thermal Transfer Print Methods
- 2How to install the Mac driver via USB/ Wi-Fi®/ wired network
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 5How to transfer the print programs or templates using FBPL commands
- 6The left or right side of the label is not printed correctly.
- 7The printing position of small label is incorrect.
- 8BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 9How to add a new stock from the Seagull driver
- 10When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 11The printed label is wrinkled.
- 12How to execute the printer configuration (Self-test) to debug
- 13Memory full error occurred.
- 14How to reset the printer settings by directly operating the printer
- 15Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 16What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 17How to adjust the tear position in BarTender
- 18(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 19Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 20(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 21Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 22(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 23What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 24What do the indicator lights mean?
- 25(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 26The printed label contains gray lines.
- 27I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 28The time on the printer is incorrect.
- 29I cannot use some functions in BRAdmin Professional 4.
- 30The label wraps around the platen roller when using the cutter.
- 31How to adjust the cut position (For Windows)
- 32I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
- 33I cannot print barcodes correctly using BarTender.
- 34How do I connect the printer via Bluetooth®/Wi-Fi®/wired network?
- 35Enable or disable Bluetooth Low Energy (BLE)
- 36Using the CommTool (for Windows)
- 37How to set Bluetooth Local Name or PIN code using the BPM (Brother Printer Management Tool) (for Windows)
- 38How to get Bluetooth MAC Address with the CommTool (for Windows)
- 39How to get an alert log file using the BPM (Brother Printer Management Tool) (for Windows)
- 40How to connect the printer to your computer
- 41I cannot install the Windows driver.
- 42How to install the Windows driver via Wi-Fi®/ wired network
- 43How to install the Windows driver via Bluetooth®
- 44How to load the Media/Ribbon
- 45The label is skipped when printing.
- 46The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 47The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
- 48The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err./Ribbon End Err".
- 49The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".
- 50How to skip the AUTO.BAS program only one time by directly operating the printer