FAQs & Troubleshooting
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162 Results
- 1How do I transfer label or slip templates?
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3How to set the Peeler
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5Using the Communication settings (for Windows)
- 6When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 7The Printer Setting Tool does not start.
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9How do I install/change the RD roll?
- 10Installing the software (for Windows)
- 11What is the default User ID and Password for BRAdmin Light or Professional?
- 12How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 13I cannot print after updating the firmware or font data.
- 14Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 15What Android™ mobile application can I use?
- 16How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 17(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 18How to use the Paper Size Setup (for Windows)
- 19The media cannot be fed to the beginning of a label.
- 20"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 21How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 22Which interface can I use?
- 23When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 24When I print a long label or many labels continuously, printing suddenly stops.
- 25(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 28How to set the Cutter
- 29How to set the Head Unit
- 30I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 31How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 32Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 33How do I reset network setting?
- 34The power button does not light up.
- 35I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 36I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 37Can I set a different media width when using an OpenOffice template? (Linux®)
- 38(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 39I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 40How to identify your Operating System (OS) for Windows or Mac
- 41(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 42How to share your printer in Windows 7 in a network-shared environment.
- 43Creating a label with GIMP (Linux®)
- 44Adding a custom media size for continuous roll (Linux®)
- 45Creating a label with OpenOffice (Linux®)
- 46P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 47Can I directly operate my printer from a self-developed application software and print a label?
- 48I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 49The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 50(Video) When I print many continuous labels, part of the label data is printed twice.