FAQs & Troubleshooting
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127 Results
- 1When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 2How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3Installing the CUPS wrapper/LPR printer driver (Linux®)
- 4Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 5How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 6How do I install/change the RD roll?
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10How to identify your Operating System (OS) for Windows or Mac
- 11Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 12How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 13How to open the Devices and Printers window
- 14How to identify the printer's firmware version
- 15(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 17My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 18How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 19I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 20Creating a label with GIMP (Linux®)
- 21(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 22Using the Printer Setting Tool (for Windows)
- 23Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 24What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 25The paper settings specified from the server computer are not reflected on the client computer.
- 26How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 27The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 28Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 29Creating a label with OpenOffice (Linux®)
- 30Installing a CA certificate
- 31The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 32I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 33Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 34How do I uninstall the printer driver?
- 35What is the Label List? (P-touch Editor 5.x for Windows)
- 36P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 37How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 38I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 39How do I connect my computer to the printer using the Wireless Direct mode?
- 40Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 41I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 42The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 43(Video) When I print many continuous labels, part of the label data is printed twice.
- 44How do I clean my machine?
- 45How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 46When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 47(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 48How to use the Numbering function (P-touch Editor 5.x for Windows)
- 49I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 50The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)