FAQs & Troubleshooting
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191 Results
- 1My printer has suddenly stopped printing.
- 2I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 3How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9Where can I download the latest P-touch Editor for Mac?
- 10How do I transfer label or slip templates?
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 13I cannot discover the product with the configuration utility.
- 14I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 15Printing is not possible. (USB connection)
- 16How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 17The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 18The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 19P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 20What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 21The paper settings specified from the server computer are not reflected on the client computer.
- 22How do I create name badges by joining "First Name" and "Last Name" fields together?
- 23Suddenly my print server stopped printing.
- 24"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 25Some of the print options in OpenOffice do not work. (Linux®)
- 26I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 29The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 30The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 31Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 32How do I transfer label templates with P-touch Transfer Express?
- 33(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 34When I try to use the database function, an application error occurs.
- 35Printing is not possible. (P-touch Editor5.3 for Mac)
- 36What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 37The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 38Uninstalling the printer drivers (Linux®)
- 39The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 40How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41How to open the Devices and Printers window
- 42Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 43How do I uninstall the printer driver?
- 44How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 45How to identify your Operating System (OS) for Windows or Mac
- 46How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 47The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 48How do I replace the cutter blade?
- 49(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 50I cannot install the printer driver because the installation stops after I connect the printer to my computer.