FAQs & Troubleshooting
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215 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3(Video) Load A4/Letter paper
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8(Video) Set up your Brother machine
- 9Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 10Use a Macro from Your Computer (Windows®)
- 11Set up your Brother machine on a wireless network.
- 12Print on Both Sides of the Paper (Windows®)
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14Paper is Jammed in the 2-sided Tray
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Create or Delete Your Print Profile (Windows®)
- 17Setup a Brother machine on a wireless (Wi-Fi) network.
- 18Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 19Print a web page from iPrint&Scan when using an Android™ mobile device.
- 20Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 21Disable the APIPA protocol.
- 22Print the Network Configuration Report
- 23Reset the Drum Counter
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 26Print as a Poster (Windows®)
- 27Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29Enable the Brother machine's network interface.
- 30Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 31My Brother machine could not be found over the network when I installed drivers on my computer.
- 32Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 33Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 34The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 35Discover the MAC address of the Brother network card
- 362-sided Disabled
- 37I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 38Export the Self-signed Certificate
- 39Black toner marks across the page
- 40What is the default password for my Brother machine?
- 41I cannot install the driver when using the Driver Install Tool. (Linux)
- 42Cannot print after a Windows 10 update (June 2020)
- 43Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 44(Video) Update the Driver or Firmware for your Brother machine
- 45I cannot print using my Brother machine on a wireless network (Mac)
- 46Send an Email with User Authentication
- 47Manage Multiple Certificates
- 48Import a Certificate and Private Key
- 49Access Web Based Management
- 50The error message "No machine found" appears when I installed drivers with USB connection (For Windows).