FAQs & Troubleshooting
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181 Results
- 1Print overrun
- 2Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 3Can I print from or scan to Android™ Smartphone?
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6What is Brother iPrint&Scan?
- 7I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 8Drum End Soon
- 9How do I install the Optional Tray Unit?
- 10My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 11The printed letters are slanted, positioned incorrectly.
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13Use the Universal Printer Driver for PCL
- 14Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 15Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 18The printer status is Offline or Paused.
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 20Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 21"JAM TRAY 1", "JAM TRAY2" , "JAM TRAY3" error message appears on the LCD. What should I do?
- 22Printouts have a curl or wave.
- 23Can I print from DOS applications?
- 24Uninstall printer drivers (Linux)
- 25Open the Status Monitor
- 26A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 27In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29I cannot install Brother drivers on Debian 10 or later (Linux)
- 30What driver package format is supported by my Linux distribution?
- 31I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 32I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 33I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 34Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 35Delete print jobs from the print queue.
- 36I cannot find some option in the Printing preferences. (For Windows)
- 37The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 38Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 40Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 41Can I use AirPrint with my Brother machine?
- 42How to identify your Operating System (OS).
- 43What is the Network Shared printing?
- 44Change the printer driver settings (Windows/macOS)
- 45What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 46I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 47Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 48I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 49Memory full
- 50"JAM DUPLEX" error appears on the LCD. What should I do?