FAQs & Troubleshooting
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162 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Print a Test page
- 3I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 4The printer status is Offline or Paused.
- 5No Belt Unit
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 8No Paper
- 9Drum Error (Drum!)
- 10When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 13Change the printer driver settings (Windows/macOS)
- 14Belt End Soon
- 15WT Box End Soon
- 16No Waste Toner
- 17Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 18Jam Tray 1
- 19What is the printable area per page?
- 20What is the recommended paper?
- 21Can I use AirPrint with my Brother machine?
- 22The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 23I'm having a problem with the print quality. How can I resolve it?
- 24I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 25What driver package format is supported by my Linux distribution?
- 26Cannot print after a Windows 10 update (June 2020)
- 27The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 28Carry out calibration to improve the color density
- 29Jam Inside
- 30Replace Drum
- 31What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 32What is the BRAdmin Professional software used for?
- 33Print on plain paper or bond paper from the Manual feed slot
- 34Adjust color settings by using the custom setting in the printer driver
- 35Clean the drum unit
- 36Print both sides of paper manually (Manual Duplex Printing for Macintosh)
- 37I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 38"Offline" appears on the Status Monitor.
- 39I cannot find some option in the Printing preferences. (For Windows)
- 40Can I print from and scan to iPhone, iPod touch and iPad?
- 41The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 42Drums End Soon/ Drum End Soon(X)
- 43What kind of paper can I use?
- 44Jam Rear
- 45What kind of memory can I use?
- 46Replace Toner
- 47My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 48Clean the corona wire
- 49Print on both sides of the paper.
- 50I cannot install Brother drivers on Debian 10 or later (Linux)