FAQs & Troubleshooting
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206 Results
- 1The printer status is Offline or Paused.
- 2What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 3How do I install additional memory? (DIMM)
- 4How to use the Driver Deployment Wizard software
- 5I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 6Can I print using the IPP protocol on Windows XP?
- 7I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 8How to identify your Operating System (OS).
- 9The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 10Can I print from DOS applications?
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 13I cannot print from Mac OS X.
- 14JAM MP TRAY
- 15What is the printable area per page?
- 16How do I install the Lower Tray Unit? (LT-500)
- 17The printed letters are slanted, positioned incorrectly.
- 18I want to print using CUPS while keeping SELinux enabled. (Linux)
- 19COVER OPEN
- 20I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 21Change the printer driver settings (Windows/macOS)
- 22The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 23Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 24What kind of paper should I avoid?
- 25JAM REAR
- 26The machine does not print anything.
- 27What is a "Generic PCL Driver"?
- 28What kind of paper can I use?
- 29JAM INSIDE
- 30I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 31What kind of memory can I use?
- 32Printouts have wrinkles or creases.
- 33What is the BRAdmin Professional software used for?
- 34Large characters are printed incorrectly. (Linux)
- 35I cannot print from my computer via network. (For Windows)
- 36What is Optional Font Package (BS-3000)?
- 37NO DX TRAY
- 38I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 39Cannot print after a Windows 10 update (June 2020)
- 40Paper size settings are unavailable when I print from OpenOffice (Linux)
- 41Print command (LPR) (Linux)
- 42Print command (cupswrapper) (Linux)
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44Delete print jobs from the print queue.
- 45Open the Control Panel (For Windows)
- 46Install the built-in drivers (For Windows 8 and Windows 10)
- 47What is the Network Shared printing?
- 48Can I print from or scan to Android™ Smartphone?
- 49I cannot print from my computer via USB.
- 50I printed documents using the "Booklet printing" option. However, the margins and layout of the document does not look as it should. What can I do?