FAQs & Troubleshooting
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171 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 3The machine does not print anything.
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6What driver package format is supported by my Linux distribution?
- 7Delete print jobs from the print queue.
- 8What kind of paper should I avoid?
- 9How do I monitor the status of the printer?
- 10I cannot print from Mac OS X.
- 11I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 12I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 15Open the Control Panel (For Windows)
- 16Install the built-in drivers (For Windows 8 and Windows 10)
- 17How to identify your Operating System (OS).
- 18Can I print from or scan to Android™ Smartphone?
- 19Change the printer driver settings (Windows/macOS)
- 20Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 21The paper is skewed when it's printed.
- 22The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 23What is the BROWNIE software?
- 24I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 25The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 26Why are the alarm and data lights blinking?
- 27How can I change the IP address using the ARP and PING commands?
- 28What kind of paper can I use?
- 29What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 30When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 31What is the BRAdmin Professional software used for?
- 32My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 33Print on envelopes.
- 34The driver installation finished successfully but I cannot print. (Linux)
- 35Print command (cupswrapper) (Linux)
- 36All print jobs are aborted and nothing is printed. (Linux)
- 37The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 38The printer status is Offline or Paused.
- 39Does NC-2200w work with Windows Vista?
- 40How can I install the necessary driver on a Windows®2000 system using the USB interface?
- 41How do I display the Quick Print Setup as a Toolbar?
- 42None of the LEDs illuminate.
- 43How do I clean the inside of the printer and Drum Unit?
- 44What is the best printer driver to use-the PCL or BR-Script driver?
- 45I cannot install the driver when using the Driver Install Tool. (Linux)
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 48I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 49Pre-Required Procedures (Linux)
- 50Windows 10 Support Information