FAQs & Troubleshooting
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236 Results
- 1Stitches are skipped
- 2Tips for sewing thin fabrics
- 3Tutorial videos on how to use the machine [Video instructions]
- 4How to use the Multi-purpose Screwdriver.
- 5Tips for sewing thick fabrics
- 6How to adjust the thread tension
- 7Fabric puckers
- 8The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 9How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 10The App shows the message "No Supported Machines Found".
- 11Using the embroidery needle plate cover
- 12Machine does not start to sew.
- 13The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 14Fabric does not feed through the machine.
- 15How do I Play the Tutorial Video?
- 16Combination of fabric, thread and needle
- 17Stitch pattern does not turn out
- 18How do I adjust the presser foot pressure?
- 19Cannot thread the needle.
- 20The needle contacts the needle plate.
- 21The handwheel feels sluggish when it is turned.
- 22Basic procedure to sew stitches
- 23Where do I put the oil in my machine?
- 24How to use the Ruler Foot for High Shank (Optional accessory : SA218 / F088 / F088AP) [Video instructions]
- 25How to use the sewing guide function.
- 26Loops appear on the surface of the fabric when embroidering
- 27The bobbin thread cannot be pulled up.
- 28How to use the Edge Joining Foot. (Optional accessory : SA184 / F056) [Video instructions]
- 29How do I pull up the bobbin thread?
- 30How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 31The pattern transferred from the Artspira app does not appear on the screen of the machine
- 32Data cannot be transferred even though the machine number has been input. (M5622201)
- 33What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 34How to use the stitch pattern explanation function.
- 35Machine does not operate.
- 36How do I Play the MPEG-4 (MP4) Videos?
- 37How to use the Gathering Foot. (Optional accessory : SA120 / F012N) [Video instructions]
- 38How to use the Fringe Foot. (Optional accessory : SA142 / F025N) [Video instructions]
- 39How to use the Cording Foot. (Optional accessory : SA110 / F013N, SA148 / F024N, SA157 / F019N, SA158 / F020N) [Video instructions]
- 40How to use the Side Cutter. (Optional accessory : SA177 / F054) [Video instructions]
- 41How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 42How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 43Needle breaks.
- 44The fabric feeds in the opposite direction.
- 45Data cannot be saved to a USB flash drive
- 46The stitch is not sewn correctly
- 47How to use the Adjustable Binder Foot. (Optional accessory : SA198 / F071) [Video instructions]
- 48How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 49How to use the Stitch in the Ditch Foot. (Optional accessory : SA191 / F065) [Video instructions]
- 50Data cannot be saved to the machine