FAQs & Troubleshooting
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41 Results
- 1Why do I receive the Warning Message "Please change direction of sewing Region"?
- 2Embroidery
- 3Which Brother home-use embroidery machine can sew an embroidery pattern created with PE-Design?
- 4When I need to open an image file that will be converted into the embroidery pattern in Design Center, should the original image be in color or does it need to be black and white?
- 5I am trying to open designs that I have downloaded from the Internet or from a disk. When I try to open them in Layout & Editing, it gives an error message "unexpected file format".
- 6When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?
- 7When attempting to open an embroidery file located on a CD-ROM with PE-Design Ver.7.0, a message "The parameter is incorrect" is displayed and the file does not open.
- 8I tried to import a "*.DST" file, but the thread colors became nonsense.
- 9I got a "*.PES" file from a friend, but the characters (TTF) in the pattern are different from the characters my friend used in the pattern.
- 10"Unexpected file format." appears on my PC when I try to import an image file.
- 11When I start up PE-Design, "No card writer module is connected…" message appears, although a card writer module is connected to PC with USB cable directly.
- 12When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 13I've heard that it's possible to create an embroidery pattern from various types of fonts in a PC using PE-Design.
- 14Can PE-DESIGNs work with all versions of Windows?
- 15What is the difference between PE-Design and PED-Basic?
- 16I'm trying to create an embroidery pattern from an image scanned from a magazine etc. using the Auto Punch function. What should I do to erase a background in the image?
- 17When I embroider a pattern with an outline and an inside region, there is a gap (where nothing is sewn) between the outline and the inside region. When the pattern is checked in the "Preview" screen, no gap appears between them. What can I do to finish the embroidery without this gap?
- 18When an original card is inserted into the machine, the message "This embroidery card cannot be used." appears, and embroidering is not possible.
- 19Is PE-DESIGN compatible with Microsoft Windows on an Intel-based Mac computer installed using Boot Camp?
- 20Since multiple objects are overlapped or complicated, I cannot select desired object even though I put the mouse cursor on and click the object that I want to edit.
- 21The designs of my Brother Embroidery Cards could be erased if I load them into the computer?
- 22Is the stitch count recalculated in the program when a design is changed from its original size?
- 23Where is the serial number located?
- 24What is the difference between PE-DESIGN Lite and PE-DESIGN Ver.7?
- 25I tried to send an embroidery file from Design Center or Design Database to Layout & Editing, but the embroidery data was not imported to Layout & Editing.
- 26What is the difference between PE-Design Ver7 and Ver8?
- 27What is the difference between PE-Design Ver6 and Ver7?
- 28Can I use an original card from a previous version of PE-DESIGN with Ver.5, Ver.6, Ver.7 or Ver.8?
- 29When I select the Gradation check box in Expert mode of the Region sewing attribute dialog box in Design Center, I cannot blend two colors.
- 30In the Design Center, I tried to set the thread color and sew type. When clicking the enclosed region where I want to apply the sewing attributes, the sewing attributes were also applied to other regions wrongly.
- 31When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 32I've written the pattern onto the original card and selected it on the sewing machine, but I can't change the sewing position.
- 33Why can't I import some embroidery files correctly?
- 34What is the maximum number of stitches that can be entered on an original card?
- 35Why can't I select the 110 mm x 110 mm Design Page Size?
- 36Why doesn't PE-DESIGN run properly on a Macintosh Virtual PC system?
- 37Do you have a PE-Design for Mac?
- 38How do I set an outline or a region inside that will not be sewn.
- 39When I embroider a pattern created using "Photo stitch function" (or I check it on the Preview screen), it appears dark.
- 40I can't create a clear embroidery data from a photo or an image/character that have a shading of color, using the Auto Punch function.
- 41Fabrics and stabilizer material for embroidery