FAQs & Troubleshooting
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- 1When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 2I am trying to open designs that I have downloaded from the Internet or from a disk. When I try to open them in Layout & Editing, it gives an error message "unexpected file format".
- 3Embroidery
- 4I've written the pattern onto the original card and selected it on the sewing machine, but I can't change the sewing position.
- 5Why do I receive the Warning Message "Please change direction of sewing Region"?
- 6When I select the Gradation check box in Expert mode of the Region sewing attribute dialog box in Design Center, I cannot blend two colors.
- 7I tried to import a "*.DST" file, but the thread colors became nonsense.
- 8I got a "*.PES" file from a friend, but the characters (TTF) in the pattern are different from the characters my friend used in the pattern.
- 9When I start up PE-Design, "No card writer module is connected…" message appears, although a card writer module is connected to PC with USB cable directly.
- 10Where is the serial number located?
- 11Fabrics and stabilizer material for embroidery
- 12Since multiple objects are overlapped or complicated, I cannot select desired object even though I put the mouse cursor on and click the object that I want to edit.
- 13Can I use PE-DESIGN Ver.6 on Windows Vista?
- 14When I need to open an image file that will be converted into the embroidery pattern in Design Center, should the original image be in color or does it need to be black and white?
- 15Is the stitch count recalculated in the program when a design is changed from its original size?
- 16Why can't I select the 110 mm x 110 mm Design Page Size?
- 17I've heard that it's possible to create an embroidery pattern from various types of fonts in a PC using PE-Design.
- 18Can PE-DESIGNs work with all versions of Windows?
- 19Which Brother home-use embroidery machine can sew an embroidery pattern created with PE-Design?
- 20How do I set an outline or a region inside that will not be sewn.
- 21When I embroider a pattern with an outline and an inside region, there is a gap (where nothing is sewn) between the outline and the inside region. When the pattern is checked in the "Preview" screen, no gap appears between them. What can I do to finish the embroidery without this gap?
- 22When an original card is inserted into the machine, the message "This embroidery card cannot be used." appears, and embroidering is not possible.
- 23Is PE-DESIGN compatible with Microsoft Windows on an Intel-based Mac computer installed using Boot Camp?
- 24Can I use PE-DESIGN Ver.6 on Windows7?
- 25What is the difference between PE-Design Ver6 and Ver7?
- 26"Unexpected file format." appears on my PC when I try to import an image file.
- 27Can I use an original card from a previous version of PE-DESIGN with Ver.5, Ver.6, Ver.7 or Ver.8?
- 28The designs of my Brother Embroidery Cards could be erased if I load them into the computer?
- 29In the Design Center, I tried to set the thread color and sew type. When clicking the enclosed region where I want to apply the sewing attributes, the sewing attributes were also applied to other regions wrongly.
- 30Why can't I import some embroidery files correctly?
- 31What is the maximum number of stitches that can be entered on an original card?
- 32Why doesn't PE-DESIGN run properly on a Macintosh Virtual PC system?
- 33Do you have a PE-Design for Mac?
- 34What is the difference between PE-Design and PED-Basic?
- 35What is the difference between PE-Design Ver5 and Ver6?
- 36When I embroider a pattern created using "Photo stitch function" (or I check it on the Preview screen), it appears dark.
- 37I can't create a clear embroidery data from a photo or an image/character that have a shading of color, using the Auto Punch function.
- 38I'm trying to create an embroidery pattern from an image scanned from a magazine etc. using the Auto Punch function. What should I do to erase a background in the image?