FAQs & Troubleshooting
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71 Results
- 1How to set up the cap frame. [Video instructions]
- 2Maintenance (Oiling the machine)
- 3How do I thread the needle. [Video instructions]
- 4Fabric and Thread
- 5How do I thread my machine (Threading the upper thread). [Video instructions]
- 6"Impossible to set the start & the end points." message appearing on the LCD. What does it mean and how do I clear it?
- 7Why does my thread keep jamming?
- 8Embroidery
- 9Fabric/stabilizer compatibility chart
- 10"Pocket read error." message appearing on the LCD. What does it mean and how do I clear it?
- 11When thread got tangled
- 12When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 13There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 14Maintenance (Cleaning the bobbin case)
- 15"This file cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 16"Floppy disk erase error." message appearing on the LCD. What does it mean and how do I clear it?
- 17How do I thread the machine? (Threading the upper thread)
- 18How to set up the cap frame driver. [Video instructions]
- 19How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 20"The thread number is invalid." message appearing on the LCD. What does it mean and how do I clear it?
- 21"Impossible to add any more character." message appearing on the LCD. What does it mean and how do I clear it?
- 22"CompactFlash card read error." message appearing on the LCD. What does it mean and how do I clear it?
- 23"Can not use this card." message appearing on the LCD. What does it mean and how do I clear it?
- 24"Floppy disk write protect." message appearing on the LCD. What does it mean and how do I clear it?
- 25"No disk inserted or this disk may be defective." message appearing on the LCD. What does it mean and how do I clear it?
- 26Why does the upper thread keep breaking?
- 27Why is the outline sewing off the pattern?
- 28Why won't the machine pick up the bobbin thread?
- 29How do I install the bobbin wound with thread
- 30Hooping the Fabric
- 31"This pattern contains too much data to be stored." message appearing on the LCD. What does it mean and how do I clear it?
- 32"USB read error." message appearing on the LCD. What does it mean and how do I clear it?
- 33"Floppy disk read error." message appearing on the LCD. What does it mean and how do I clear it?
- 34"Check if thread is broken." message appearing on the LCD. What does it mean and how do I clear it?
- 35Place a spool of thread on a spool pin
- 36Stabilizers (Backing)
- 37When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 38"Impossible to reserve this needle." message appearing on the LCD. What does it mean and how do I clear it?
- 39"Needle threader is in threading position." message appearing on the LCD. What does it mean and how do I clear it?
- 40"Maximum number of patterns have been combined." message appearing on the LCD. What does it mean and how do I clear it?
- 41"This embroidery card cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 42"Can not use this disk." message appearing on the LCD. What does it mean and how do I clear it?
- 43"Check if lower thread is broken." message appearing on the LCD. What does it mean and how do I clear it?
- 44"Inappropriate needle stop position." message appearing on the LCD. What does it mean and how do I clear it?
- 45"Preventive maintenance is recommended" appears on the LCD.
- 46"Unknown data format." message appearing on the LCD. What does it mean and how do I clear it?
- 47"Change to the big frame." message appearing on the LCD. What does it mean and how do I clear it?
- 48"The selected embroidery pattern exceeds size of the frame." message appearing on the LCD. What does it mean and how do I clear it?
- 49"Characters cannot be aligned." message appearing on the LCD. What does it mean and how do I clear it?
- 50"There is no embroidery card in card slot. Insert an embroidery card." message appearing on the LCD. What does it mean and how do I clear it?