FAQs & Troubleshooting
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Latest |
91 Results
- 127/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 213/06/2024My Brother machine is unresponsive.
- 322/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 410/01/2024What is the default password for my Brother machine?
- 517/11/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 625/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 727/03/2023A gray line or margin appears on the side of the scanned document.
- 817/03/2023Open the "Scanners and Cameras" and Properties.
- 917/03/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 1015/02/2023Configuring frequently-used scan settings on your computer.
- 1115/02/2023Can not scan a long document.
- 1215/02/2023Replace Pick up roller
- 1315/02/2023Replace Reverse Roller
- 1415/02/2023Duplex (two-sided) scan
- 1514/02/2023Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 1614/02/2023Scan and save a document in PDF format for Windows (Scan to File)
- 1714/02/2023Scan a document in Windows 8 and Windows 10.
- 1813/12/2022How to identify your Operating System (OS).
- 1921/09/2022Check the firmware version.
- 2001/09/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 2101/09/2022Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 2216/08/2022Check your machine's IP Address or Node Name
- 2328/07/2022Update the Driver or Firmware for your Brother machine
- 2423/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2520/04/2022Uninstall the Brother Software and Drivers (Windows)
- 2614/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2701/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 2824/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2915/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 3010/11/2021Open the Control Panel (For Windows)
- 3114/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 3229/07/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 3302/03/2021The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 3422/02/2021The "Scan to PC" LED indication is on or kind of zebra stripe appears on the machine's display when the machine is turned on.
- 3514/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 3616/07/2020Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 3706/07/2020Change the brscan5 scan settings using XSane (Linux)
- 3802/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3903/03/2020Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 4015/01/2020The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 4120/12/2019Access Web Based Management
- 4206/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 4310/10/2019Install PaperPort™ 12SE / 14SE (Windows)
- 4427/09/2019Install BRAdmin Professional 3
- 4520/09/2019Enable the Brother machine's network interface.
- 4614/05/2019If You Want to Check that Your Network Devices are Working Correctly
- 4714/05/2019Your Scanner Cannot Be Detected on the Network During Installation
- 4814/05/2019Your Brother Machine Cannot Scan over the Network
- 4908/03/2019Service Call
- 5007/03/2019What is Brother iPrint&Scan?