FAQs & Troubleshooting
![]() |
Popular |
102 Results
- 1How can I use the Sequential Numbering function? (P-touch Editor 5.1 for Mac)
- 2When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 3(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 4The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 7(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9How to use a 9/64" (3.5 mm) wide tape
- 10Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 11P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 12When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 13How to use the Numbering function (P-touch Editor 5.x for Windows)
- 14Printing is not possible. (USB connection)
- 15(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 16When I try to use the database function, an application error occurs.
- 17What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 18How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 19How do I create name badges by joining "First Name" and "Last Name" fields together?
- 20While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 21P-touch Editor crashes when I open it on my Mac.
- 22Can my printer use TZ/TZe tapes?
- 23How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 24How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 25Printing is not possible. (P-touch Editor 5.0 for Mac)
- 26I cannot find the template files. (P-touch Editor 3.x for Mac)
- 27(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 28How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 29"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 30Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 31The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 32How to delete the registry information and files related to the printer driver
- 33How do I print vertical text? (P-touch Editor 5.x for Windows)
- 34How do I uninstall P-touch software on my Mac computer? (P-touch Editor 3.x for Mac)
- 35My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 36I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 37The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 38Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 39The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 40How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 41My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 42I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 43How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 44Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 45I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 46I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 47How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 48How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 49How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
- 50(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)