FAQs & Troubleshooting
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124 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 7How do I change the style to italics?
- 8The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 9Where can I find my Brother printer's serial number?
- 10How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 11The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 12How to identify your Operating System (OS) for Windows or Mac
- 13How do I reset the machine to the default settings?
- 14Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 15The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 16I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 17I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 18How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 19How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 20Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 21The tape got jammed or stuck in the printer.
- 22The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 23The top and base layers of the laminated tape are misaligned.
- 24(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 25(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 26How do I type symbols?
- 27Printing is not possible. (P-touch Editor 5.0 for Mac)
- 28How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 31How do I use a template? (P-touch Editor 5.1 for Mac)
- 32I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 33How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 34I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 35When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 36How do I print the inserted image maintaining its original size?
- 37I cannot read the display clearly (the screen is too light or dark).
- 38What type of fonts can I use?
- 39Printing is not possible. (USB connection)
- 40P-touch Editor crashes when I open it on my Mac.
- 41Can my printer use TZ/TZe tapes?
- 42The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 43(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 44How to open the Devices and Printers window
- 45I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 46(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 47How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 48How do I print vertical text? (P-touch Editor 5.x for Windows)
- 49How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 50How do I create a label using a template? (P-touch Editor 5.0 for Windows)