FAQs & Troubleshooting
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252 Results
- 151Change the printer driver settings (Windows/macOS)
- 152The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 153I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 154Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 155Functions supported in the Windows 7 built-in drivers
- 156I can print but cannot scan via network. (For Macintosh)
- 157I can print but cannot scan via network. (For Windows)
- 158My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 159I can receive a fax, but cannot receive a telephone call.
- 160When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 161How do I clear Machine Error 46?
- 162Verify if the Brother machine has a dial tone
- 163I cannot scan via USB. (Mac OS X)
- 164Scan multiple pages into one file instead of each scan being saved as a separate file.
- 165I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 166I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 167Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 168I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 169Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
- 170Can I print using only the black ink cartridge when the Color cartridges have run out?
- 171How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 172Scan a document from the Windows Vista Photo Gallery
- 173When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 174I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 175PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 176When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 177I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 178My Brother machine has no power. What can I do?
- 179Change the user interface of ControlCenter3
- 180When printing from my Apple Mac OS 10.x the print is coming out mirrored.
- 181Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 182Which E-mail packages are compatible with ControlCenter3?
- 183The Printer Driver doesn't show the resolution of my prints, what do the Driver settings mean in terms of resolution?
- 184When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 185I'm using Mac OS X 10.4/10.5. How do I use the Brother Status Monitor Widget?
- 186I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 187I cannot use the "Modules Update" button on Web BRAdmin.
- 188In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 189How do I set up an answering machine (TAD) to work on the same line as my FAX/MFC?
- 190I'm using Windows®. The network scanning feature was working after I installed the driver but no longer works. What can I do?
- 191Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 192Scan an image and insert it in a Windows XP application
- 193Scan a document in Windows 8 and Windows 10.
- 194Scan a document from a Windows Vista application
- 195Scan a document from a Windows XP application
- 196The message "No Device" appears when starting the "Status Monitor". What can I do?
- 197I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 198Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 199I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 200When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?