FAQs & Troubleshooting
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152 Results
- 101I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 102I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 103Configure the Scan to Email Feature (Linux)
- 104Change the brscan5 scan settings using XSane (Linux)
- 105Where can I download Brother iPrint&Scan application for Mac?
- 106The downloaded driver's name is different from my machine's name. (Linux)
- 107The driver installation finished successfully but I cannot print. (Linux)
- 108When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 109Delete a network scanner entry. (Linux)
- 110Firewall port requirements of the Scan Key Tool (Linux)
- 111Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 112I get a TS error when trying to print on a wireless network.
- 113Document is Jammed under the Document Cover
- 114What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
- 115Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 116Important points you need to confirm before configuring your Brother machine for a wireless network.
- 117Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 118Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 119Missing thin lines in images
- 120My Brother machine has no power.
- 121Check the Node Name of the Brother machine
- 122Uninstall the Brother Software and Drivers (Windows)
- 123I cannot connect my machine to a Windows 11 computer via USB.
- 124I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 125Configure and use the Scan Key Tool (Linux)
- 126The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 127When I print images, the quality is not good (Linux)
- 128My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 129The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 130Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 131Wireless setup is requesting a WPS PIN to complete the setup
- 132When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 133I installed scan-key-tool, but it does not work. (Linux)
- 134Command List of brscan. (Linux)
- 135Important points for specifying the scan area (Linux)
- 136I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 137To install the printer driver easily using a tool. (Linux)
- 138I cannot print on a wireless (Wi-Fi) network (Windows)
- 139Control Printer Driver settings (only available for Windows)
- 140Media Type Mismatch or Media Mismatch
- 141Check the firmware version.
- 142Change the printer driver settings (Windows)
- 143Cannot Print ##
- 144Cartridge Error
- 145Cannot Detect
- 146Why doesn't my Brother machine have a dial tone?
- 147Unusable Device
- 148When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 149Out of Memory/Print Data Full
- 150Paper is Jammed in the 2-sided Tray