FAQs & Troubleshooting
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350 Results
- 101The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 102Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 103Print a web page from iPrint&Scan when using an Android™ mobile device.
- 104Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 105Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 106Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 107I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 108Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 109Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 110Unable to Scan AX
- 111High Temperature
- 112Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 113Scan and save a document in PDF format for Windows (Scan to File)
- 114I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 115Cover is Open
- 116When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 117I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 118Can third party ink be used to refill the ink cartridges?
- 119I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 120In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 121Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 122Scan a document in Mac OS X 10.7.
- 123Forward a fax to another fax machine when my machine has a mechanical problem.
- 124Out of Memory
- 125Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 126Confirm that a FAX I sent was received correctly.
- 127Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 128What does "COMM.ERROR" on the LCD display mean?
- 129When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 130When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 131What is the BRAdmin Professional software used for?
- 132I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 133Configure and use the Scan Key Tool (Linux)
- 134The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 135My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 136The downloaded driver's name is different from my machine's name. (Linux)
- 137"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 138The driver installation finished successfully but I cannot print. (Linux)
- 139When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 140Important points for specifying the scan area (Linux)
- 141How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 142I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 143I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 144Uninstall printer drivers (Linux)
- 145Scan a document using Brother iPrint&Scan. (macOS only)
- 146Install PaperPort™ 12SE onto Windows 10.
- 147How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 148Open the Status Monitor
- 149Install the built-in drivers (For Windows 8 and Windows 10)
- 150Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?