FAQs & Troubleshooting
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338 Results
- 101"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 102Is my Brother machine compatible with third party print servers?
- 103I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 104Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 105When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 106What is SecureEasySetup™, Wi-Fi Protected Setup (PBC*)or AOSS™?
- 107When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 108I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 109What is MFL-Pro Suite Software?
- 110Images of the thumbnail page from the media (memory) card won't print.
- 111I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 112I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 113Configure and use the Scan Key Tool (Linux)
- 114Paper size settings are unavailable when I print from OpenOffice (Linux)
- 115I want to print using CUPS while keeping SELinux enabled. (Linux)
- 116Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 117I cannot find some option in the Printing preferences. (For Windows)
- 118The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 119Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 120Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 121I still receive the error message "Paper Jam" after I removed the jammed paper.
- 122Can I use AirPrint with my Brother machine?
- 123Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 124Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 125Important points you need to confirm before configuring your Brother machine for a wireless network.
- 126Delete numbers stored in my Brother machine's Caller ID History.
- 127Discover the MAC address of the Brother network card
- 128Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 129Configure a cover page for PC-FAX.
- 130I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 131My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 132My machine does regular cleaning cycles in the night. How can I correct this?
- 133Why doesn't my Brother machine have a dial tone?
- 134When I make a copy the image or text is cut off. What can I do?
- 135Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 136How do I clear the message "No Paper Fed" from the display?
- 137Wrong Paper Size
- 138I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 139I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 140I cannot remove red-eye.
- 141Is my Brother machine compatible with Windows Vista?
- 142Is there a Brother machine which is compatible with Mac Airport stations?
- 143I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 144Scan a document using "Scanner and Camera Wizard" in Windows XP
- 145Can I transfer faxes to the PC when my machine has a mechanical problem?
- 146Is there any way to reduce Ink consumption when printing from my computer?
- 147The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 148The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 149When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 150Where do I find manuals for my Brother machine?