FAQs & Troubleshooting
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347 Results
- 101Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 102Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 103Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 104I cannot start ControlCenter4.
- 105Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 106I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 107Locate files scanned with ControlCenter2 (For Macintosh)
- 108Scan Unable
- 109Setup and use Brother PC-FAX receiving
- 110Configure a cover page for PC-FAX.
- 111I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 112How do I make my faxed documents lighter or darker? (Fax Contrast)
- 113Duplex Disabled
- 114TONER ENDED
- 115Drum Stop
- 116When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 117My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 118Print both sides of paper or a booklet automatically
- 119Set up my Brother machine to forward the received faxes to another location.
- 120What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 121MANUAL FEED
- 122Size mismatch
- 123Store numbers on my Brother machine for easy dialing from the control panel.
- 124Drum Error (Drum!)
- 125When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 126Out of Memory
- 127What is a "Generic PCL Driver"?
- 128Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 129What is Distinctive Ring and how do I program it?
- 130I am experiencing problems sending a fax.
- 131Envelope creases
- 132What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 133Confirm that a FAX I sent was received correctly
- 134When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 135What is the BRAdmin Professional software used for?
- 136I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 137My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 138Configure and use PC-FAX (CUPS) (Linux)
- 139I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 140I get a TS error when trying to print on a wireless network.
- 141When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 142When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 143When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 144When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 145The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 146Uninstall the Brother Software and Drivers (Windows)
- 147Cannot print after a Windows 10 update (June 2020)
- 148The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 149Where can I download Brother iPrint&Scan application for Mac?
- 150"ControlCenter needs to be updated." - macOS 10.15 Catalina