FAQs & Troubleshooting
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173 Results
- 10110/02/2020How to adjust the thread tension
- 10204/02/2020Tips for sewing leathers or vinyl fabrics.
- 10314/02/2019The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 10414/02/2019The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 10514/02/2019The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 10609/08/2018A broken needle has fallen into the machine.
- 10718/07/2018"Lower the presser foot lever." message appears on the LCD. What does it mean?
- 10818/07/2018"Lower the buttonhole lever." message appears on the LCD. What does it mean?
- 10913/07/2018Upper thread tightened up
- 11013/07/2018When the thread became tangled under the bobbin winder seat
- 11113/07/2018Fabric is caught in the machine and cannot be removed
- 11212/07/2018How do I clean the race?
- 11310/07/2018How do I set the bobbin?
- 11402/07/2018How to use the Ruffler Foot. (Optional accessory : SA565/ F078) [Video instructions]
- 11502/07/2018How to use the Narrow Zipper Foot. (Optional accessory : SA208/F079) [Video instructions]
- 11602/07/2018How to use the Concealed Zipper Foot. (Optional accessory : SA102/F080) [Video instructions]
- 11702/07/2018How to use the Bi-level Foot. (Optional accessory : SA103/F081, SA104/F082) [Video instructions]
- 11823/05/2018Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 11918/05/2018How do I restart embroidering if the thread breaks or the bobbin runs out of thread during embroidering?
- 12010/05/2018Tips for getting better embroidery results
- 12118/04/2018How to sew reverse stitches or reinforcement stitches
- 12213/04/2018Tips for sewing thin fabrics
- 12313/04/2018Tips for sewing thick fabrics
- 12413/04/2018Tips for sewing an even seam allowance
- 12511/04/2018Tangled thread on wrong side of fabric
- 12611/04/2018How do I remove or attach the presser foot ?
- 12711/04/2018How do I remove or attach the Embroidery foot ?
- 12810/04/2018How to use the 5 Groove Pin Tuck Foot. (Optional accessory : SA194 / F069) [Video instructions]
- 12910/04/2018How to use the Adjustable Binder Foot. (Optional accessory : SA198 / F071) [Video instructions]
- 13021/02/2018"F07" appears on the LCD. What does it mean?
- 13121/02/2018"F06" appears on the LCD. What does it mean?
- 13221/02/2018"F05" appears on the LCD. What does it mean?
- 13321/02/2018"F04" appears on the LCD. What does it mean?
- 13421/02/2018"F03" appears on the LCD. What does it mean?
- 13521/02/2018"F02" appears on the LCD. What does it mean?
- 13621/02/2018"F01" appears on the LCD. What does it mean?
- 13708/12/2017It is difficult to remove the needle plate cover from the machine. (How do I remove the needle plate cover from the machine?)
- 13821/07/2017How do I adjust a stitch width or length?
- 13921/07/2017For better results when sewing stretch fabrics
- 14021/07/2017How do I thread the machine (Threading the upper thread)?
- 14121/07/2017"The bobbin thread is almost empty." message appears on the LCD during embroidering and the machine has stopped. What does it mean?
- 14221/07/2017"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 14321/07/2017"When the speed controller is set to control the zigzag stitch width, the "Start/Stop" button does not operate." message appears on the LCD. What does it mean?
- 14421/07/2017"This pattern cannot be loaded as the pattern extends out of the editable area." message appears on the LCD. What does it mean?
- 14521/07/2017"Not enough available memory to save the pattern. Delete another pattern?." message appears on the LCD. What does it mean?
- 14621/07/2017"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 14721/07/2017How do I adjust thread tension for embroidering?
- 14821/07/2017How do I hoop the fabric in the embroidery frame?
- 14921/07/2017How do I attach or remove the embroidery frame ?
- 15021/07/2017How do I attach or remove the Embroidery Unit?