FAQs & Troubleshooting
Latest |
253 Results
- 10124/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 10224/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 10324/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 10421/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 10520/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 10614/11/2018I am sharing my Brother machine. I can print but cannot scan.
- 10713/11/2018Locate files scanned with ControlCenter2 (For Macintosh)
- 10813/11/2018Scan and save a document in PDF format for Macintosh (Scan to File)
- 10909/11/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 11009/11/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 11108/11/2018Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 11208/11/2018Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 11308/11/2018Scan a document and e-mail it as an attachment. (For Windows)
- 11408/11/2018Scan a document and e-mail it as an attachment (For Macintosh)
- 11508/11/2018Scan a text document and convert it into a text file (For Windows)
- 11608/11/2018Scan a document and open the scanned image with a graphics application (For Windows)
- 11708/11/2018Scan a document and open the scanned image with a graphics application (For Macintosh)
- 11808/11/2018Scan and save a document in PDF format for Windows (Scan to File)
- 11907/11/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 12023/07/2018Use the Network Connection Repair Tool (Windows)
- 12117/07/2018MANUAL FEED
- 12217/07/2018What kind of paper can I use?
- 12317/07/2018Print on envelopes, labels, or thick paper from the manual feed slot.
- 12417/07/2018White lines across the page
- 12513/07/2018Hollow print
- 12627/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 12708/09/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 12807/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12921/11/2016Replace Toner
- 13017/08/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 13117/08/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 13217/08/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 13315/07/2016Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 13425/03/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 13525/03/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 13625/03/2016Windows 10 Support Information
- 13725/03/2016Possible solutions for print quality issues
- 13825/03/2016Combine multiple scanned documents into a single file with PaperPort™
- 13925/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 14025/03/2016Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 14125/03/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 14225/03/2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 14325/03/2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 14425/03/2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 14525/03/2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 14625/03/2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 14725/03/2016What is the difference between the toner cartridge and the drum unit?
- 14825/03/2016Can I use AirPrint with my Brother machine?
- 14925/03/2016Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15025/03/2016Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.