FAQs & Troubleshooting
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212 Results
- 101Scan using XSane or GIMP (Linux)
- 102Cannot print after a Windows 10 update (June 2020)
- 103Paper size settings are unavailable when I print from OpenOffice (Linux)
- 104Large characters are printed incorrectly. (Linux)
- 105I installed scan-key-tool, but it does not work. (Linux)
- 106When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 107I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 108Install FaceFilter Studio onto Windows 10.
- 109I cannot save a file downloaded from the Brother support website (For Windows)
- 110When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 111Open the Control Panel (For Windows)
- 112The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 113I still receive the error message "Paper Jam" after I removed the jammed paper.
- 114Can I use AirPrint with my Brother machine?
- 115Locate files scanned with ControlCenter3 (For Windows)
- 116The edge of glossy paper is smudged.
- 117The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 118The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 119How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 120Scan a document from the Windows Vista Photo Gallery
- 121Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 122Scan a document into ScanSoft™ PaperPort™ 11SE
- 123Why is it necessary for my machine to go through regular cleaning cycles?
- 124I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 125Scan an image and insert it in a Windows XP application
- 126Scan a document in Windows 8 and Windows 10.
- 127Glossy Paper does not feed correctly. What can I do?
- 128When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 129When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 130The keys on the control panel do not respond.
- 131How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 132Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 133Set the date and time
- 134Is there any way to reduce Ink consumption when printing from my computer?
- 135When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 136What is MFL-Pro Suite Software?
- 137Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 138Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 139I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 140I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 141Configure the Scan to Email Feature (Linux)
- 142Configure and use the Scan Key Tool (Linux)
- 143I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 144When I print images, the quality is not good (Linux)
- 145My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 146The driver installation finished successfully but I cannot print. (Linux)
- 147Print command (LPR) (Linux)
- 148When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 149Delete a network scanner entry. (Linux)
- 150How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)