FAQs & Troubleshooting
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185 Results
- 101When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 102How can I clear the "PLS OPEN COVER" error message on LCD?
- 103What can happen if the wrong paper is used in your machine.
- 104How can I configure Windows® XP to send faxes?
- 105Vertical streaks appear in my copies.
- 106When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why?
- 107I'm using Macintosh. What is the PreScan option used for?
- 108Configure and use PC-FAX (CUPS) (Linux)
- 109Configure and use the Scan Key Tool (Linux)
- 110Scan using XSane or GIMP (Linux)
- 111I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 112The driver installation finished successfully but I cannot print. (Linux)
- 113Print command (LPR) (Linux)
- 114When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 115I installed scan-key-tool, but it does not work. (Linux)
- 116Uninstall the scanner driver. (Linux)
- 117I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 118I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 119I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 120I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 121Send a fax using PC-FAX with LPD/LPRng (Linux)
- 122Uninstall printer drivers (Linux)
- 123Firewall port requirements of the Scan Key Tool (Linux)
- 124What is the difference between the toner cartridge and the drum unit?
- 125A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 126The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 127Do I need a telephone line to send and receive faxes with my Brother machine?
- 128I can receive a fax, but cannot receive a telephone call.
- 129Windows 7 Support Information
- 130How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 131In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 132Scan a document in Windows 8 and Windows 10.
- 133Scan a document from a Windows XP application
- 134The keys on the control panel do not respond.
- 135I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 136Why does the display read "Cover Open"?
- 137Why are my sent faxes always received with a black vertical line down the page?
- 138I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 139Where is the full User's Guide? I can't find enough information in the paper manual.
- 140I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 141I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 142Can I buy any MICR toner?
- 143Replace the toner cartridge.
- 144I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 145What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 146I cannot install Brother drivers on Debian 10 or later (Linux)
- 147What driver package format is supported by my Linux distribution?
- 148The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 149I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 150I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)