FAQs & Troubleshooting
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189 Results
- 10125/03/2016Supported models of Universal Printer Driver for PCL
- 10225/03/2016Discover the MAC address of the Brother network card
- 10325/03/2016Can I print from or scan to Android™ Smartphone?
- 10424/03/2016I cannot print from my computer via network. (For Windows)
- 10524/03/2016Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 10624/03/2016Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 10724/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 10824/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 10924/03/2016White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 11023/03/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 11123/03/2016What can happen if the wrong paper is used in your machine.
- 11223/03/2016What is the BRAdmin Professional software used for?
- 11323/03/2016All black
- 11427/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 11525/11/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 11619/11/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11726/08/2014What is a "Generic PCL Driver"?
- 11809/06/2014Can I print from and scan to iPhone, iPod touch and iPad?
- 11917/01/2014I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 12021/11/2013FUSER ERROR
- 12119/06/2013What do the LED indications mean?
- 12218/06/2013Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 12318/06/2013Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 12426/04/2013White lines down the page
- 12525/04/2013TONER ENDED
- 12625/04/2013DRUM STOP
- 12725/04/2013NO PAPER T1
- 12825/04/2013DRUM ERROR
- 12925/04/2013Print both sides of paper (Manual 2-sided/Duplex Printing for Mac OS X 10.4.11 or greater)
- 13025/04/2013Reprint the last print job. (For Windows users only)
- 13125/04/2013Print a list of the internal fonts.
- 13225/04/2013Print a Printer Settings page.
- 13325/04/2013Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.4.11 or later users).
- 13425/04/2013Toner specks
- 13525/04/2013Wrinkles or creases
- 13625/04/2013Black toner marks appear across the page.
- 13725/04/2013Line across the page
- 13825/04/2013White lines or bands or ribbing appear across the page
- 13925/04/2013Gray background
- 14025/04/2013Faint
- 14125/04/2013Print on both sides of the paper (Auto 2-sided/duplex Printing).
- 14225/04/2013Ghost
- 14325/04/2013Page skewed
- 14422/02/2013PRINT OVERRUN
- 14522/02/2013MEMORY FULL
- 14603/09/2012Reset the print server to the default factory settings.
- 14720/06/2012Envelope creases
- 14820/03/2012The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 14920/03/2012DRUM END SOON
- 15020/03/2012REPLACE DRUM