FAQs & Troubleshooting
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120 Results
- 10126/06/2007Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 10207/02/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 10324/08/2006How can I clear the "PAPER JAM" error message?
- 10424/08/2006How do I program the date and time?
- 10524/08/2006I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 10624/08/2006When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 10724/08/2006Why are my sent faxes always received with a black vertical line down the page?
- 10824/08/2006Can I confirm that the FAX was sent correctly?
- 10918/08/2006How do I clear the message "MFC is Busy" or "Connect Failure"?
- 11018/08/2006When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 11125/04/2006Where is the full User's Guide? I can't find enough information in the paper manual.
- 11203/04/2006When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 11303/04/2006I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 11403/04/2006When trying to print from Mac OS® X the print queue is stopped.
- 11516/03/2006The machine does not print anything.
- 11616/03/2006Can I reduce the size of a received fax on this machine?
- 11715/02/2006When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 11808/11/2005Vertical streaks appear in my copies.
- 11927/10/2005My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 12012/09/2005Where can I find the serial number for my unit?