FAQs & Troubleshooting
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195 Results
- 51Open LBX files created in P-touch Editor in Pro Label Tool
- 52Can I create a label with time&date? (iPrint&Label)
- 53Can I change the barcode protocol inside the templates? (iPrint&Label)
- 54Using the Communication Settings (for Windows)
- 55Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 56How to identify your Operating System (OS) for Windows or Mac
- 57How to install Brother software on a computer not connected to the Internet
- 58I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 59Using the P-touch Utility (for Mac)
- 60Can I change the barcode settings like barocde size? (iPrint&Label)
- 61I connected the P-touch and my Android™ device and tapped [Print] on the device, but I cannot print.
- 62I tapped my Android™ device against my P-touch to use the NFC function, but it was not recognized.
- 63What is P-touch Library?
- 64What are WPA-PSK/WPA2-PSK, TKIP and AES?
- 65Where can I find the printer's network settings, such as IP address?
- 66The label does not cut well.
- 67Poor print quality when printing on narrow labels. (iPrint&Label)
- 68I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
- 69How do I uninstall the printer driver?
- 70What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 71How can I reset the printer?
- 72How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 73How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 74(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 75What do the indicator lights mean?
- 76P-touch Editor crashes when I open it on my Mac.
- 77I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 78When printing from an application, the application's "Collate" setting does not work correctly.
- 79Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 80Can I quickly connect the printer to my mobile device?
- 81How can I print using Portrait? (iPrint&Label)
- 82Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 83How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 84How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 85How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 86I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 87What Android™ mobile application can I use?
- 88Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
- 89How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 90Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 91I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 92How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 93Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 94The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 95"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 96Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 97I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 98How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 99Can I print out the printer settings?
- 100I cannot use P-touch Editor Lite. (For macOS 10.15 or later)