FAQs & Troubleshooting
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151 Results
- 51Toner Low
- 52Drum !
- 53What is the recommended paper?
- 54Vertical colored streaks or bands appear on the page
- 55I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 56I cannot print using my Brother machine on a wired network (Windows/macOS)
- 57I cannot print on a wireless (Wi-Fi) network (Windows)
- 58I cannot print on a wireless (Wi-Fi) network (Mac)
- 59Enable the Brother machine's network interface.
- 60What is the Network Shared printing?
- 61Discover the MAC address of the Brother network card
- 62Change the printer driver settings (Windows)
- 63I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 64What is the default password for my BRAdmin or Web Based Management?
- 65Can I use non-Brother or third party supplies with the Brother machine?
- 66Reset the Network Settings to the Factory Settings
- 67I cannot print full-page photos or images using Email Print.
- 68I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 69I get a TS error when trying to print on a wireless network.
- 70Download a file from the "Downloads" section and save it to Windows 8 computer.
- 71How to identify your Operating System (OS).
- 72I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 73Print the Network Configuration Report
- 74Reduce Toner Consumption
- 75I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 76I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 77The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 78Check the firmware version.
- 79Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 80Clean the Drum Unit
- 81Colored spots at 94 mm (3.7 in.) intervals or at 29 mm (1.1 in.) intervals
- 82Export an address book and import it to another machine
- 83Cannot print after a Windows 10 update (June 2020)
- 84Check the remaining ink or toner level (Linux)
- 85Where can I download Brother iPrint&Scan application for Mac?
- 86Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 87Control Printer Driver settings (only available for Windows)
- 88Protect your Brother machine against unauthorised access over the network
- 89I cannot print from my computer via USB.
- 90I cannot scan via network.
- 91Missing thin lines in images
- 92Correct the Color Printing
- 93Install the optional lower tray
- 94I cannot connect my machine to a Windows 11 computer via USB.
- 95I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 96When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 97Large characters are printed incorrectly. (Linux)
- 98How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 99Send a fax using PC-FAX with LPD/LPRng (Linux)
- 100Set up your Brother machine on a wireless network (Windows/macOS)