FAQs & Troubleshooting
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147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51I installed scan-key-tool, but it does not work. (Linux)
- 52To install the printer driver easily using a tool. (Linux)
- 53Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 54How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 55(Video) Remove Small Scraps of Paper Jammed in the ADF
- 56How to identify your Operating System (OS).
- 57Supported models of Universal Printer Driver for PCL
- 58Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 59Change the printer driver settings (Windows)
- 602-sided Disable or 2-sided Disabled
- 61No Toner
- 62Drum End Soon
- 63Install the optional lower tray
- 64I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 65Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 66I cannot connect my machine to a Windows 11 computer via USB.
- 67I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 68Configure and use PC-FAX (CUPS) (Linux)
- 69Configure the Scan to Email Feature (Linux)
- 70Configure and use the Scan Key Tool (Linux)
- 71When I print images, the quality is not good (Linux)
- 72The downloaded driver's name is different from my machine's name. (Linux)
- 73The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 74Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 75Command List of brscan. (Linux)
- 76Send a fax using PC-FAX with LPD/LPRng (Linux)
- 77Firewall port requirements of the Scan Key Tool (Linux)
- 78Update the Driver or Firmware for your Brother machine
- 79Control Printer Driver settings (only available for Windows)
- 80Open the Status Monitor (Windows)
- 81What is the difference between the toner cartridge and the drum unit?
- 82What is the Network Shared printing?
- 83Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 84I cannot print from my computer via USB.
- 85Why doesn't my Brother machine have a dial tone?
- 86Verify if the Brother machine has a dial tone.
- 87In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 88Where can I find my Brother machine's serial number?
- 89Uninstall the Brother Software and Drivers (Windows)
- 90I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 91I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 92I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 93I cannot print full-page photos or images using Email Print.
- 94I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 95Can I send a print job to multiple machine email addresses using Email Print?
- 96I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 97Change the brscan5 scan settings using XSane (Linux)
- 98Export an address book and import it to another machine
- 99The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 100Check the remaining ink or toner level (Linux)