FAQs & Troubleshooting
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262 Results
- 51Jam Inside (With Video Instructions)
- 52What is Distinctive Ring and how do I program it?
- 53Reset the Network Settings to the Factory Settings
- 54I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 55I cannot find some options in the Print dialog box (macOS 11 or later)
- 56Cannot print after a Windows 10 update (June 2020)
- 57I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 58I cannot print using my Brother machine on a wireless network (Mac)
- 59What kind of envelopes and labels are recommended for printing?
- 60Enable the Brother machine's network interface.
- 61(Video) Set up your Brother machine
- 62(Video) Load an Envelope (Manual Feed Slot)
- 63Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 64Scan from the Brother iPrint&Scan application using Windows Phone.
- 65Delete print jobs from the print queue.
- 66I cannot find some option in the Printing preferences. (For Windows)
- 67Download a file from the "Downloads" section and save it to Windows 8 computer.
- 68Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 69The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 70The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 71The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 72Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 73Scan Unable xx
- 74I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 75Toner specks
- 76Jam 2-sided
- 77Confirm that a FAX I sent was received correctly.
- 78What is the BRAdmin Professional software used for?
- 79What is the recommended paper?
- 80Black lines down the page
- 81What is the difference between the toner cartridge and the drum unit?
- 82Add your Brother machine with AirPrint (macOS)
- 83Important points for specifying the scan area (Linux)
- 84How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 85I cannot print on a wireless (Wi-Fi) network (Windows)
- 86A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 87"Offline" appears on the Status Monitor.
- 88Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 89I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 90Printing/ Scanning with a mobile device
- 91Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 92Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 93Print a web page from iPrint&Scan when using an Android™ mobile device.
- 94Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 95Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 96What is AirPrint?
- 97Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 98Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 99Print Unable or Print Unable XX
- 100Copied images or documents appear lighter or darker than the original document.