FAQs & Troubleshooting
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262 Results
- 51I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 52What driver package format is supported by my Linux distribution?
- 53When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 54(Video) Unpack your Brother machine
- 55(Video) Connect telephone line and power cords
- 56Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 57Set the date and time.
- 58I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 59Black toner marks across the page
- 60White lines across the page
- 61Can I use non-Brother or third party supplies with the Brother machine?
- 62"Offline" appears on the Status Monitor.
- 63A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 64I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 65I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 66I cannot find some options in the Print dialog box (macOS 11 or later)
- 67Configure the Scan to Email Feature (Linux)
- 68When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 69I cannot save a file downloaded from the Brother support website (For Windows)
- 70Combine multiple scanned documents into a single file with PaperPort™
- 71Delete print jobs from the print queue.
- 72Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 73I cannot find some option in the Printing preferences. (For Windows)
- 74Open the Control Panel (For Windows)
- 75The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 76Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 77Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 78Scan Unable xx
- 79Self-Diagnostic
- 80Copied images or documents appear lighter or darker than the original document.
- 81What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 82I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 83Manual Feed
- 84Document Jam (With Video Instructions)
- 85When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 86What is Distinctive Ring and how do I program it?
- 87Clean the corona wire
- 88Print on envelopes, labels, or thick paper from the manual feed slot.
- 89I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 90My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 91Scan using XSane or GIMP (Linux)
- 92The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 93Send a fax using PC-FAX with LPD/LPRng (Linux)
- 94Check the firmware version.
- 95A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 96Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 97The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 98Supported models of Universal Printer Driver for PCL
- 99I can print but cannot scan via network. (For Mac)
- 100I cannot scan via USB. (Mac OS X)