FAQs & Troubleshooting
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366 Results
- 51I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 52What driver package format is supported by my Linux distribution?
- 53How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 54A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 55Change the number of times my Brother machine rings before it answers.
- 56I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 57The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 58Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 59I cannot start ControlCenter4.
- 60I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 61Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 62Send an image file as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows)
- 63How do I know which receive mode to select?
- 64Scan and save a document in PDF format for Macintosh (Scan to File)
- 65Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 66When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 67Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
- 68Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 69When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 70When I scan a document using ControlCenter, the scanned file size is too big.
- 71I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 72I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 73I cannot install Brother drivers on Debian 10 or later (Linux)
- 74Uninstall Scan-key-tool. (Linux)
- 75I want to print using CUPS while keeping SELinux enabled. (Linux)
- 76I cannot save a file downloaded from the Brother support website (For Windows)
- 77When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 78Download a file from the "Downloads" section and save it to Windows 8 computer.
- 79Print a web page from iPrint&Scan when using an Android™ mobile device.
- 80Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 81I cannot make borderless prints.
- 82Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 83Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 84After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 85Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 86Unable to Scan AX
- 87High Temperature
- 88I cannot print from my computer via USB.
- 89Receive faxes when the Brother machine is in Manual Mode.
- 90When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 91Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 92I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 93When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 94Is my Brother machine compatible with Windows Vista?
- 95I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 96Can third party ink be used to refill the ink cartridges?
- 97Where is the USB port on the machine?
- 98What is Distinctive Ring and how do I program it?
- 99The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 100When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.