FAQs & Troubleshooting
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333 Results
- 51When I print images, the quality is not good (Linux)
- 52"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 53I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 54When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 55Important points for specifying the scan area (Linux)
- 56Print command (cupswrapper) (Linux)
- 57I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 58I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 59Uninstall printer drivers (Linux)
- 60Set up your Brother machine on a wireless network.
- 61Install PaperPort™ 12SE / 14SE onto Windows 10.
- 62Windows 10 Support Information
- 63Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 64When I attempt to turn my Brother machine off, the LCD displays "All Related Fax Data Will Be Deleted" or "All Fax related data will be deleted".
- 65The message to install the Java runtime appeared and I couldn't configure the wireless setting of my Brother machine using Wireless Device Setup Wizard. (For Mac OS X 10.7 or greater)
- 66Do I need a telephone line to send and receive faxes with my Brother machine?
- 67Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 68Verify if the Brother machine has a dial tone
- 69What is Infrastructure mode?
- 70When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 71Scan a document into ScanSoft™ PaperPort™ 11SE
- 72In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 73Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 74How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 75Set the date and time
- 76Is there a way to view how much ink is remaining?
- 77Clear the message "Awaiting Redial"
- 78What does "COMM.ERROR" on the LCD display mean?
- 79I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 80The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 81I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 82I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 83I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 84I cannot install the driver when using the Driver Install Tool. (Linux)
- 85I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 86My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 87I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 88Configure and use PC-FAX (CUPS) (Linux)
- 89Configure the Scan to Email Feature (Linux)
- 90Configure and use the Scan Key Tool (Linux)
- 91What driver package format is supported by my Linux distribution?
- 92Scan using XSane or GIMP (Linux)
- 93Cannot print after a Windows 10 update (June 2020)
- 94I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 95I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 96My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 97The downloaded driver's name is different from my machine's name. (Linux)
- 98The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 99Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 100Large characters are printed incorrectly. (Linux)