FAQs & Troubleshooting
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314 Results
- 51Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 52Add your Brother machine with AirPrint (macOS)
- 53Other Problems
- 54I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 55Telephone Line Interference/VoIP.
- 56How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 57Load Envelopes in Paper Tray #1
- 58Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 59Load Documents in the Automatic Document Feeder (ADF)
- 60Wrong Ink Cartridge
- 61Forward Incoming Faxes to Another Machine
- 62Install a Certificate on Your Brother Machine
- 63Setup a Brother machine on a wireless (Wi-Fi) network.
- 64Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 65Delete print jobs from the print queue.
- 66Paper Tray #1 not detected/ Paper Tray #2 not detected
- 67Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 68Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 69Unable to Print XX
- 70Cannot Detect
- 71What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 72No Paper / No Paper Fed
- 73When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 74Improve poor print quality.
- 75The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 76How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 77Step by Step Guide for Creating and Installing a Certificate
- 78I cannot find some options in the Print dialog box (macOS 11 or later)
- 79I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 80I cannot install Brother drivers on Debian 10 or later (Linux)
- 81When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 82Remote Retrieval Commands
- 83(Video) Update the Driver or Firmware for your Brother machine
- 84Update the Driver or Firmware for your Brother machine
- 85I cannot print on a wireless (Wi-Fi) network (Windows)
- 86Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 87Save Scanned Data to a Folder as a PDF File
- 88Turn Off Memory Receive
- 89When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 90Export the Certificate and Private Key
- 91Load Paper in the Multi-purpose Tray (MP Tray)
- 92Set Fax Preview to On.
- 93Sleep
- 94Protect your Brother machine against unauthorised access over the network
- 95I cannot find some option in the Printing preferences. (For Windows)
- 96Download a file from the "Downloads" section and save it to Windows 8 computer.
- 97Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 98Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 99Load Photo Paper in Paper Tray #1
- 100Install Starter Ink