FAQs & Troubleshooting
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324 Results
- 51When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 52Can I use non-Brother or third party supplies with the Brother machine?
- 53I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 54When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 55What is the BRAdmin Professional software used for?
- 56Print on envelopes, labels or thick paper from the Manual feed slot
- 57Command List of brscan. (Linux)
- 58Discover the MAC address of the Brother network card
- 59How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 60Scan a document in Mac OS X 10.6.
- 61Out of Memory
- 62Replace Toner
- 63"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 64Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 65ControlCenter3 displays a blank screen at startup (Windows)
- 66What is Brother iPrint&Scan?
- 67I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 68Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 69The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 70When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 71The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 72Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 73Locate files scanned with ControlCenter3 (For Windows)
- 74Can I print from or scan to Android™ Smartphone?
- 75The paper is skewed when it's printed.
- 76I'm having a problem with the print quality. How can I solve it?
- 77I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 78I updated the Web BRAdmin and cannot enable the logging function.
- 79Change the user interface of ControlCenter3
- 80I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 81Drum Error (Drum!)
- 82When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 83When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 84Drums End Soon/ Drum End Soon(X)
- 85Jam Inside
- 86Jam Tray
- 87When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 88What is the recommended paper?
- 89I'm using Macintosh. What is the PreScan option used for?
- 90My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 91I cannot install Brother drivers on Debian 10 or later (Linux)
- 92Scan using XSane or GIMP (Linux)
- 93The driver installation finished successfully but I cannot print. (Linux)
- 94Configure scan settings without administrator privileges (Linux)
- 95Firewall port requirements of the Scan Key Tool (Linux)
- 96How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 97When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 98A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 99Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 100Open the "Scanners and Cameras" and Properties.