FAQs & Troubleshooting
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363 Results
- 51Envelope creases
- 52Why doesn't the machine answer when receiving a call?
- 53Reset the network settings to the factory default (video instructions).
- 54What is the recommended paper?
- 55Replace Toner
- 56I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 57Command List of brscan. (Linux)
- 58I can receive a fax, but cannot receive a telephone call.
- 59Where can I download Brother iPrint&Scan application for Mac?
- 60Paper size settings are unavailable when I print from OpenOffice (Linux)
- 61I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 62Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 63Wireless setup is requesting a WPS PIN to complete the setup
- 64I cannot print using my Brother machine on a wireless network (Mac)
- 65Delete print jobs from the print queue.
- 66I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 67The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 68Printing/ Scanning with a mobile device
- 69The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 70Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 71Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 72How to identify your Operating System (OS).
- 73Change or delete an existing One Touch or Speed Dial number. (For users using the machine with the Internet Fax function)
- 74How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 75Make my copied images lighter or darker.
- 76When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 77I can print but cannot scan via network. (For Mac)
- 78When I try to send a fax the message "FAX # Restricted" appears on the display.
- 79When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 80What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 81Cover is Open
- 82Install extra memory
- 83I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 84I cannot install Brother drivers on Debian 10 or later (Linux)
- 85Configure and use the Scan Key Tool (Linux)
- 86My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 87The downloaded driver's name is different from my machine's name. (Linux)
- 88Print command (LPR) (Linux)
- 89Print command (cupswrapper) (Linux)
- 90I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 91Scan a document using Brother iPrint&Scan. (macOS only)
- 92When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 93Install the built-in drivers (For Windows 8 and Windows 10)
- 94Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 95Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 96The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 97I still receive the error message "Drum End Soon", "Replace (Parts) Drum (Unit)" or "Drum Stop" after I replace the drum unit with a new one.
- 98Replace Laser
- 99The printer status is Offline or Paused.
- 100Can I use voice mail on the same line as my Brother machine?